Computer Question?

**Tpups21** · 04-25-2011, 04:09 PM

Does anyone know what a physical memory dump error (blue screen) on my computer might mean? It happened today after an adobe acrobat update. Any info would be greatly appreciated.

**ISUKyro** · 04-25-2011, 04:31 PM

Overview of memory dump file options for Windows Vista, Windows Server 2008 R2, Windows Server 2008, Windows Server 2003, Windows XP, and Windows 2000

**Nick311** · 04-25-2011, 04:41 PM

Could mean a lot of things. This program can help you narrow it down:

Blue screen of death (STOP error) information in dump files.

**Acylum** · 04-25-2011, 04:51 PM

I'm thinking the word "dump" is a bad sign.

**Cy4Patriots** · 04-25-2011, 05:21 PM

Originally Posted by Acylum

I'm thinking the word "dump" is a bad sign.

Not always, never a good sign, but not always a bad sign. Most of the time those can be fixed. Did it restart fine? If not, go in to safe mode (it should allow you) and do a restore. If that works for a little bit, but then goes back to a blue screen then so in to safe mode again using networking and download Malwarebytes. Run a complete scan and restart. This usually fixes the problem, sometimes it can be hardware, but not usually. I have worked on many computers and Norton usually causes a fit, and Sony's usually have more problems with BSOD than any other brand (my experience).

Any other symptoms? It could be a bad update, but I highly doubt it as I have not seen any update for Adobe do that. What Adobe update are you on? You should be on 10.

**Cyclonepride** · 04-25-2011, 06:01 PM

Mine has been blue screen free for the last day or so. I went through the problems-needing-addressed file (not sure what exactly that is called, but it popped up on the right side of my task bar occasionally. )

I think the main problem may have been a Java update from October. I downloaded Java again and so far, so good.

**Tpups21** · 04-26-2011, 01:16 AM

Originally Posted by Cy4Patriots

Not always, never a good sign, but not always a bad sign. Most of the time those can be fixed. Did it restart fine? If not, go in to safe mode (it should allow you) and do a restore. If that works for a little bit, but then goes back to a blue screen then so in to safe mode again using networking and download Malwarebytes. Run a complete scan and restart. This usually fixes the problem, sometimes it can be hardware, but not usually. I have worked on many computers and Norton usually causes a fit, and Sony's usually have more problems with BSOD than any other brand (my experience).

Any other symptoms? It could be a bad update, but I highly doubt it as I have not seen any update for Adobe do that. What Adobe update are you on? You should be on 10.

My computer started right back up just fine, but I did a system restore to be on the safe side. I'm going to try and run the update again and see what happens.