Mediacom blows

[Wesley]

This is like the second Monday this has happened in the last 3 weeks. What is the 3G Hotspot you are talking about. Never heard about it before.

Mediacom turns off the system on Mondays to let the chicken wire cool down.

[Dave2010]

look up Rogers...... want to see something that blows...I dropped them after a few months and went to dish.

http://www.rogers.com/web/Rogers.portal
So be glad your in the states

[NuclearCardinal]

Does anyone actually love Mediacom?

[dualthreat]

Wow some of yall should live outside the city. I have almost dial up internet. YouTube doesn't work.

When I'm at school mediacom is a big treat!

[jdoggivjc]

And if you think mediacom blows, be prepared to grab your ankles for how much cell phone companies charge for the use of these devices.

Unless, of course, you have unlimited data, an Android phone, and the FoxFi app. Then you're not paying anything extra.

[aauummm]

Does anyone actually love Mediacom?

Yep, I'm loving it. I get 20 Mbps (min) internet download speed with no extra charge, $25 month telephone with unlimited long-distance, all the HD, DVR and sports that I can handle and Mediacom Channel 22 for extra ISU game broadcasts. Virtually no downtime. Yep, I love it!

[3TrueFans]

Does anyone actually love Mediacom?

I don't know if I would go so far as to say I love them, but I don't have any major problems with them. The downtime has been minimal, speeds are generally good, getting help on their forum or twitter is very easy and fast. The lady that works at the Ames location is always really cheery and helpful, the guy a little less so.

My main problem is when a tech does have to come to your place the appointments seem to always be several days out, even for what seems like a basic thing like switching out a box or something.

[carvers4math]

Blows is putting it mildly. When we moved to our current home, we tried to get their Internet but they could never actually install it so it worked. Then a few years ago, our cable would go out for days intermittantly for months. Happened to all of the neighbors too. When the repair guy came to the house, he called me a lying b!tch in front of my kids. When I reported this to Mediacom, I got zero response. Needless to say, all the neighbors in at least a six block radius dropped them and have some kind of satellite service.

[JSmoove]

I don't know if I would go so far as to say I love them, but I don't have any major problems with them. The downtime has been minimal, speeds are generally good, getting help on their forum or twitter is very easy and fast. The lady that works at the Ames location is always really cheery and helpful, the guy a little less so.

My main problem is when a tech does have to come to your place the appointments seem to always be several days out, even for what seems like a basic thing like switching out a box or something.

Just had this exact same thing happen to my girlfriend. She was suppose to get internet and cable switched to her new place here in CR last week and she wanted to switch out her regular box to an HD one. They made her reschedule until today just to change the box. How hard is it to have your van stocked with regular and HD boxes? I cant imagine this is that of an uncommon request.

[3TrueFans]

I don't know if I would go so far as to say I love them, but I don't have any major problems with them. The downtime has been minimal, speeds are generally good, getting help on their forum or twitter is very easy and fast. The lady that works at the Ames location is always really cheery and helpful, the guy a little less so. My main problem is when a tech does have to come to your place the appointments seem to always be several days out, even for what seems like a basic thing like switching out a box or something.

Just had this exact same thing happen to my girlfriend. She was suppose to get internet and cable switched to her new place here in CR last week and she wanted to switch out her regular box to an HD one. They made her reschedule until today just to change the box. How hard is it to have your van stocked with regular and HD boxes? I cant imagine this is that of an uncommon request.

couldn't she just go there and get it?

[JSmoove]

couldn't she just go there and get it?

Her hours and location of work prevented this.

[NuclearCardinal]

Yep, I'm loving it. I get 20 Mbps (min) internet download speed with no extra charge, $25 month telephone with unlimited long-distance, all the HD, DVR and sports that I can handle and Mediacom Channel 22 for extra ISU game broadcasts. Virtually no downtime. Yep, I love it!

i only ever heard the negative side of this story.
Interesting to hear the positives every now and then.

[troutslayer]

Just had this exact same thing happen to my girlfriend. She was suppose to get internet and cable switched to her new place here in CR last week and she wanted to switch out her regular box to an HD one. They made her reschedule until today just to change the box. How hard is it to have your van stocked with regular and HD boxes? I cant imagine this is that of an uncommon request.

Did she tell them that she wanted it switched at the time she scheduled it? That would have been the smart thing to do. My guess would be that those techs are given boxes at the beginning of their day going by the type of jobs they've been assigned.

[troutslayer]

i only ever heard the negative side of this story.
Interesting to hear the positives every now and then.

Yeah, I worked in a call center years ago. People don't generally call in to tell you "everything is working great, just wanted to let you know". Whether you work in call center, follow forums, or just talk to friends, you're always going to hear the bad things. It's not generally human nature to post in a forum or tell someone about a positive experience.

[JY07]

when it works it's great, but it seems like they have to come out every 3-6 months to replace something.

this past month my internet has been dropping every 15 minutes or so for a few seconds, and it took 3 appointments over the course of a month to get it corrected