Don't Ever Order an Appliance from Lowe's

**aauummm** · 01-02-2013, 12:02 PM

Originally Posted by JP4CY

It's because Americans stopped wanting to pay for American made (Maytag) prices.

All of my appliances are Maytag.

**HandSanitizer** · 01-02-2013, 12:53 PM

I ordered a washer and dryer from them online and they store called me like 15 mins after I placed the order.
They Asked if it was ok if they brought out the next day. I had good luck.

**MNCYWX** · 01-02-2013, 01:06 PM

Originally Posted by MeanDean

Twice now I've ordered from Lowe's and both times they have ****ed it up. I ordered a washer dryer stack set on 21 Dec. Was supposed to be delivered in 7-14 days. I checked on it on Thursday (day 9) and it was supposed to be at their warehouse from GE the next day. I called Monday (day 13) and the guy said they just tried to call me and my number was disconnected. He read me the number and it's a landline I haven't had since 2009. I gave them my current cell number when I ordered it. He took my current number and said he'd update it on the computer. Said the reason he tried to call is because it didn't come in yet. He expected it on today's truck. I waited until 10 expecting them to be calling to deliver it. I called and got the other guy who works in appliances. He read off my phone number again. Still the old 2009 one. Gave him the new one again. Guess what. It was supposedly shipped from GE to Lowes on the 22nd. Lowes claims it never was received. The order has been "lost". "That happens sometimes." Now they suggest they have to cancel the original order and refund it back to the credit card and reorder it again today. So now some chickie is going to call me and ask for my credit card information over the phone. Like that's going to happen! But instead of shipping it to the warehouse they will ship it directly to the local store. Um, why didn't they do that in the first place? This will take another 3-5 days (like I believe their estimate.) Back in 2009 I ordered a built in oven for my house to replace the old one in preparation for selling it. Completely different store in a different state. They ordered it and it never came and it never came. I made multiple calls and got delivery date promises. Finally one day they informed me the original order I placed never actually got ordered at all! - and so that's why I never received it. DON'T EVER ORDER ANYTHING FROM LOWE'S. If it's in the store, fine, if you order it they will **** it up sure as anything. Now I have company coming on Sunday for 10 days and who knows if I'll even have a washer/dryer.

Um... What calendar are you using?

Dec. 21 was 12 days ago. Given there was two holidays in that timeframe where no shipping was conducted, it's really day 10.

Allow them the proper time they gave you before you start blasting a company for wrongdoing.

**bos** · 01-02-2013, 01:10 PM

Originally Posted by MNCYWX

Um... What calendar are you using?

Dec. 21 was 12 days ago. Given there was two holidays in that timeframe where no shipping was conducted, it's really day 10.

Allow them the proper time they gave you before you start blasting a company for wrongdoing.

Well his name isnt RelaxedDean.

**CtownCyclone** · 01-02-2013, 01:10 PM

Originally Posted by aauummm

All of my appliances are Maytag.

Were they made in the US or were they the imports? I interned at the Amana plant about 7-8 years ago and we were in process of sending things out to Mexico and elsewhere to get made.

**MeanDean** · 01-02-2013, 01:24 PM

Originally Posted by MNCYWX

Um... What calendar are you using?

Dec. 21 was 12 days ago. Given there was two holidays in that timeframe where no shipping was conducted, it's really day 10.

Allow them the proper time they gave you before you start blasting a company for wrongdoing.

It was actually the 18th. I was PO'd when I wrote this and was going from memory. Yes I knew there were two holidays in there, and so did Lowes when they quoted me 7-14 days.

**MeanDean** · 01-02-2013, 01:28 PM

Originally Posted by MeanDean

It was actually the 18th. I was PO'd when I wrote this and was going from memory. Yes I knew there were two holidays in there, and so did Lowes when they quoted me 7-14 days.

And now I get to wait until AT LEAST Monday before it will arrive. The lady called me and asked me if I wanted to reorder it on the phone. I said no I want to come out there and deal with them face to face. I said I'd be there in 20 to 30 minutes. I got there in 25 minutes. The lady I talked to on the phone went to lunch for an hour. Oops, she forgot to tell me she wasn't going to be there in 20-30 minutes.

**3TrueFans** · 01-02-2013, 01:29 PM

One time I ordered a double cheeseburger from Burger King and specifically said no pickles, I got up to the window, paid, received my food. PICKLES! Never order from Burger King!!!!!!!!!

**bos** · 01-02-2013, 01:30 PM

Originally Posted by 3TrueFans

One time I ordered a double cheeseburger from Burger King and specifically said no pickles, I got up to the window, paid, received my food. PICKLES! Never order from Burger King!!!!!!!!!

Thats just stupid. Pickles are yum.

**longtimeclone** · 01-02-2013, 01:36 PM

Originally Posted by 3TrueFans

One time I ordered a double cheeseburger from Burger King and specifically said no pickles, I got up to the window, paid, received my food. PICKLES! Never order from Burger King!!!!!!!!!

Couldn't you just take them off?

**bos** · 01-02-2013, 01:37 PM

In before he claims the burger still tastes like pickles even when they are removed.

**Wesley** · 01-02-2013, 01:38 PM

Originally Posted by MeanDean

Calendar Days. Glad everyone else has had good luck. Maybe it's just the Lowe's in Davenport Iowa and now the one in Jensen Beach FL. It's not like the people I'm working with seem inept or anything. Just that the result is ZERO. Of course they're VERY sorry. Of course they've had my money since 21 December. Seems like it's pretty easy to be "sorry" when it doesn't really mean anything on their end.

Maybe you need to give them the sweetie pie act and they will not manage to lose your order next time....