Des Moines Register complaint

**NobodyBeatsCy** · 10-15-2008, 08:54 AM

Only thing they do well is RAGBRAI

**jeff0514** · 10-16-2008, 08:00 AM

Does the Register have many actual paper boys or girls? Our neighborhood is 3-4 years old and we still have a motor carrier that throws it at the end of our drive way. We previously lived in the Cedar Rapids area and always had a paper boy who delivered the Cedar Rapids Gazette to our front door step. I guess I need the exercise walking out to the street to pick up the paper, but it sucks in the winter.

**DaddyMac** · 10-16-2008, 08:14 AM

Originally Posted by travman23

They tried selling me a sunday subscription at the state fair this year and the cost per month was going to be more than if I went 2 blocks down the street and bought it myself at the gas station. I assume the extra cost is for the conveinence of having it delivered to your door but still, right now you'd think as paper media is hurting that subscriptions would be worth more to them than off the rack sales and you'd make it more feasible to the consumer to buy a discounted subscription rate because that would be garunteed money where you can't count on them buying a paper off the stand every single day. Then again you can just go to Kum and Go and get it free with a fuel purchase too.

I used to get the daily edition, many moons ago. It was much cheaper to get a subscription. Close to half price. Wasn't all that long ago that I had the Sunday only and it was slightly cheaper, but close to a wash.

Our delivery was always pretty reliable. I know my in-laws get it like clockwork.

My wife was ticked that I cancelled it - she actually did read alot of the metro and lifestyle section stuff (the stuff the syndicate). I told her that it if we really wanted to get it, it was good opportunity to walk the dog down to the corner gas station and get us all some exercise.

That was well over a year ago, and we've made that trip once... maybe twice. Not sure if that's a knock on us or the paper.

**DaddyMac** · 10-16-2008, 08:17 AM

Originally Posted by NobodyBeatsCy

Only thing they do well is RAGBRAI

And that's gone downhill drastically.

(I understand the reasoning and can't really fault them in the litigeous society we live in. But they close down things so early any longer and it's just generally clamped down. Compared to what it was in the 90's - today's rides feel like you're being told when to get up, when to ride, when to be done and they almost tuck you in.)

**cybsball20** · 10-16-2008, 08:26 AM

Originally Posted by DaddyMac

And that's gone downhill drastically.

(I understand the reasoning and can't really fault them in the litigeous society we live in. But they close down things so early any longer and it's just generally clamped down. Compared to what it was in the 90's - today's rides feel like you're being told when to get up, when to ride, when to be done and they almost tuck you in.)

Will they read you a bed time story?

**DaddyMac** · 10-16-2008, 08:27 AM

Originally Posted by cybsball20

Will they read you a bed time story?

They give you a free copy of the editorial section.

It's about the same thing.

**Cyclonepride** · 10-16-2008, 08:34 AM

Originally Posted by wxman1

I used to be a paper boy for the Cedar Rapids Gazette and have thrown many papers on roofs, however I did whatever it takes to retrieve them...most of the time.

The roof one was more funny than anything, as they did leave another copy. The late arrivals and no paper thing isn't quite as funny.

**dosry5** · 10-16-2008, 09:24 AM

Originally Posted by Phaedrus

Four weeks have passed, and they are obviously unable to actually deliver said paper. Don't know why these poo-sniffing morons are unable to deliver a paper, but each Sunday, they promise to fix the problem, and to credit our account. And every time we call, there is no credit applied, and they still haven't figured out how to deliver the paper.

Thank you....

Maybe they can't find your place? Quit moving your van, just leave down by the river where it belongs and they'll find you.

**cyclonefan59** · 10-16-2008, 09:28 AM

I have a brother who lives in rural Iowa and they stopped home deliveries in his area.....if he wants the Sudnay paper, they MAIL it to him and he would get it on Wednesday....how's that for current news.

**jdoggivjc** · 10-16-2008, 09:33 AM

It's almost my day isn't complete if I haven't read about someone's complaints about the Rag online

**Phaedrus** · 10-16-2008, 03:52 PM

Originally Posted by dosry5

Maybe they can't find your place? Quit moving your van, just leave down by the river where it belongs and they'll find you.

I'd positive rep you for this, but I've already used my 24 hour supply of that.

Great post...

**Phaedrus** · 10-19-2008, 08:53 AM

Update: Week 5 of the "Why can't the DMR deliver a paper" saga, and I STILL haven't been delivered the Rag.

Next week, I hide in the bushes and intercept the delivery guy.....

I'm assured by the customer service wonks, that it will be taken care of. Each and every week.

**CycloneErik** · 10-19-2008, 09:03 AM

Hehehehehehehe, can't wait to hear about the intercept.

How many bushes are there by your van, anyways? Maybe you should park it in the open

**Phaedrus** · 10-26-2008, 08:51 AM

Just to update the group on my experience with the Des Moines Sunday Register:

Today is week 7 of no delivery. I've asked them to refund the full amount of my paid subscription, and I got promises and weasel words in return.

They "allegedly" sat the delivery guy down and conselled him on his lack of performance, but I doubt it; my neighbor down the street has his paper, and I am paperless.

The clock starts now on getting my money back. I'm not holding my breath....

**brianhos** · 10-26-2008, 08:53 AM

The Redister now supports Obama so it is probably just a paper redistribution scheme, they sent your paper to someone who deserves it more. You should feel very patriotic.

But yeah that is a joke. Ever since they got bought out by Gannett, it has really been downhill.