Printer help!

**Cyclonepride** · 10-01-2009, 08:53 AM

Since my IT guy is MIA........I tried to print a PDF to a printer on our network at work yesterday afternoon, and it still hasn't printed, and won't go away even though I've cancelled it and it says "deleting" (and has since yesterday).

Any ideas about getting rid of this? I can't print to that printer until that gets out of the queue. Thanks!

**ISUFan22** · 10-01-2009, 08:54 AM

**ISUFan22** · 10-01-2009, 08:56 AM

Sorry, I could not resist.

So, you pulled up the print queue and deleted it - still there? Tried pulling the plug on the printer as well as rebooting?

Other option would be to remove the printer from that PC and readd it.

**Cyclonepride** · 10-01-2009, 08:56 AM

Originally Posted by ISUFan22

That solution has been rattling around in my head as a possibility!

**CarolinaCy** · 10-01-2009, 08:57 AM

Originally Posted by ISUFan22

I was just looking for that picture! "PC load letter??? What the **** is that?"

**jbhtexas** · 10-01-2009, 08:58 AM

Originally Posted by Cyclonepride

Since my IT guy is MIA........I tried to print a PDF to a printer on our network at work yesterday afternoon, and it still hasn't printed, and won't go away even though I've cancelled it and it says "deleting" (and has since yesterday).

Any ideas about getting rid of this? I can't print to that printer until that gets out of the queue. Thanks!

Is the printer stuck processing the job? This happens occasionally on our HP LaserJet Postscript printers. Somehow the printer's CPU gets fouled up processing the job. In our case, rebooting the printer is the only solution. The job stuck in the "deleting" phase will then go away.

**bos** · 10-01-2009, 09:01 AM

If JBH's fix doesnt work. I can give you some more things to try. Some may require admin privs. Do you have that?

**Cyclonepride** · 10-01-2009, 09:16 AM

Originally Posted by jbhtexas

Is the printer stuck processing the job? This happens occasionally on our HP LaserJet Postscript printers. Somehow the printer's CPU gets fouled up processing the job. In our case, rebooting the printer is the only solution. The job stuck in the "deleting" phase will then go away.

Does unplugging reboot it? If so, I've tried that. The printer seems oblivious to the fact that I'm trying to use it.

Originally Posted by bostinelosd

If JBH's fix doesnt work. I can give you some more things to try. Some may require admin privs. Do you have that?

If you've seen some of the computer questions I've asked on here, would you give me administrative privileges?

**TykeClone** · 10-01-2009, 09:18 AM

Originally Posted by Cyclonepride

If you've seen some of the computer questions I've asked on here, would you give me administrative privileges?

If you have to ask, you don't have them.

**TarHeelHawk** · 10-01-2009, 09:20 AM

1. Open a window
2. Unplug printer
3. Take printer to window
4. Heave

**1100011CS** · 10-01-2009, 09:27 AM

Originally Posted by Cyclonepride

Does unplugging reboot it? If so, I've tried that. The printer seems oblivious to the fact that I'm trying to use it.

If you've seen some of the computer questions I've asked on here, would you give me administrative privileges?

Have you rebooted your PC?

**bos** · 10-01-2009, 09:27 AM

Originally Posted by Cyclonepride

Does unplugging reboot it? If so, I've tried that. The printer seems oblivious to the fact that I'm trying to use it.

If you've seen some of the computer questions I've asked on here, would you give me administrative privileges?

Try this. See if you can get to this folder. C:\windows\system32\spool\PRINTERS You can copy that into your RUN line and hit enter. If you can view it, is there anything in there?