Lost Password Procedure

[BenEClone]

Spouse lost password. After entering email address there is a prompt to verify - and seems there ought to be a captcha query, but there isn't. Can't get past that point and can't login as new with the same email.

 

[bringmagicback]

try a different browser the captcha should show up

 

[BenEClone]

try a different browser the captcha should show up

Same thing in both Chrome and Explorer.

 

[bringmagicback]

Same thing in both Chrome and Explorer.

hmm, never tried it but I know on lots of websites switching from chrome to exp. thats the issue, sorry couldnt help

 

[kentkel]

In the future, I'd suggest that you use the term "Incorrect" as your password. That way, if you type in the wrong one, a message will appear that says, "Your password is incorrect." You will instantly remember it!

 

[cloneu]

I just tried resetting password on chrome, IE and Safari and the captcha would not show up on any of them. Appears to be a website issue.

 

[cyclonespiker33]

In the future, I'd suggest that you use the term "Incorrect" as your password. That way, if you type in the wrong one, a message will appear that says, "Your password is incorrect." You will instantly remember it!

Tell me a little about yourself. I would like to conduct some research.

 

[BenEClone]

I just tried resetting password on chrome, IE and Safari and the captcha would not show up on any of them. Appears to be a website issue.

I've tried on two laptops and a desktop using Chrome Explorer running Windows 7 and 10 and Firefox. I'm inclined to agree - hopefully a host will take pity.

 

[ChrisMWilliams]

Thanks guys. I'll look into this. To the OP, shoot me an email to [email protected] and I will reset it manually for you. Thanks.

 

[BenEClone]

Problem solved - thank you, Mr. Williams.

 

[Cycsk]

Problem solved - thank you, Mr. Williams.

What does Chris's dad have to do with it?