I get people like Cane's because it's a mountain of food for $12 and they really just want to drink punchbowls of that sauce...but I don't like that sauce and I swear their chicken doesn't even have a pinch of salt and pepper.
I have a new one near me I'd probably get all the time if they could add even a pinch of seasoning and/or get bbq or some other sauce options. As it is I never go there.
I like Cane's but I go like once every year or two because no one else in my family likes it. It's good chicken strips. The sauce is tasty but not worth a long drive or a wait.
The fact I love to share though is how freaking profitable they are. If you're going to buy a franchise, RC is about as good as it gets. And just about every one I've ever gone to is slammed no matter the time of day.
I really like Canes. It works for them particularly because they have such a limited menu. The quality of the meat/strips is hard to beat.
I get that people want more spice or seasoning, but that is not what it is. I think they could please more people if they had a spicy option, but then they would be going against their philosophy of the limited menu.
I do think they could add a couple sauces too, that would not really be going against their limited menu, and would make more people like it.
The quality of the strips are far better than most out there, but the lack of options for spice or sauce does turn some off.
I like their sauce, but I do also wish they had other options sometimes.
The one thing you cant argue with is their popularity or success, they apparently are doing something right. Just like I dont get the hype for Chick Fil A but they must be doing something right, by how successful they are.