Can’t add tickets to wallet?

AlienClone5

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Sep 22, 2015
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Had issues as well, ticket office told me to see if I had a software update to go through. Sure enough once I did that I got my tickets to wallet.
 
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Cyclad

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I can’t add my tickets to my wallet on the app. Also doesn’t work on the website. Anyone else having this issue? Any tips to solve?? Thanks!
There was a prior thread on this. I complained all last year. Still does not work.
Mine says activating, and eventually says cannot activate as a different Apple ID is associated with the account. Only my wife’s phone works. Ticket office no help.
 

jsb

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There was a prior thread on this. I complained all last year. Still does not work.
Mine says activating, and eventually says cannot activate as a different Apple ID is associated with the account. Only my wife’s phone works. Ticket office no help.

If you really don't want to deal with it, the ticket office will print off tickets for you.
 
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EIClone

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I know the email in ticketmaster has to match the one on Google wallet. At least for the game tickets. Mine are different and I hVe to transfer my tickets to my other email then save to wallet.

Funny thing is, I don't have to do this for the parking pass.
 

Ms3r4ISU

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I know the email in ticketmaster has to match the one on Google wallet. At least for the game tickets. Mine are different and I hVe to transfer my tickets to my other email then save to wallet.

Funny thing is, I don't have to do this for the parking pass.
I think they said last year it's because the parking pass isn't provided by Ticketmaster.
 

CycloneDaddy

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Well at least the cell service is good this year. Had my wife transfer the ticket to me but wasnt able to move the ticket from the ISU App to the wallet.
 

blizzisu

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There was a prior thread on this. I complained all last year. Still does not work.
Mine says activating, and eventually says cannot activate as a different Apple ID is associated with the account. Only my wife’s phone works. Ticket office no help.
I had this issue. The only solution I could find is to create a new Ticketmaster account. Once I transferred the tickets from the old Ticketmaster account to the new one, I could add them to my Apple wallet no problem. Apparently, its a known issue and neither Ticketmaster or apple will / can help.
 

BillBrasky4Cy

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I think they said last year it's because the parking pass isn't provided by Ticketmaster.
I added my parking pass to my wallet for the North Dakota game but this past Saturday it wasn’t an option. lol I don’t get it.
 

Ms3r4ISU

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I added my parking pass to my wallet for the North Dakota game but this past Saturday it wasn’t an option. lol I don’t get it.
OK, that I don't get either.
 

Clonedogg

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So I'll try to keep this short...

I broke my phone today at work, ahh!
I was able to transfer the tickets to my wife, yeah!
My wife's phone is too old to download the Iowa State Cyclones app, ahh!

what are my next steps, to get into the game tomorrow?

Thanks in advance!
 

jsb

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So I'll try to keep this short...

I broke my phone today at work, ahh!
I was able to transfer the tickets to my wife, yeah!
My wife's phone is too old to download the Iowa State Cyclones app, ahh!

what are my next steps, to get into the game tomorrow?

Thanks in advance!


I assume she has a smart phone? Have her log into Cyclones.com on her phone through a web browser. Go to tickets and log in to her account (or your account). Then you can access the tickets and add them to your 'wallet'.
 

NWICY

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So I'll try to keep this short...

I broke my phone today at work, ahh!
I was able to transfer the tickets to my wife, yeah!
My wife's phone is too old to download the Iowa State Cyclones app, ahh!

what are my next steps, to get into the game tomorrow?

Thanks in advance!
If jsb's suggestion doesn't work, just show up at the ticket office and have them help you. I'm assuming they are your own personal tickets.
 

ImJustKCClone

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I can’t add my tickets to my wallet on the app. Also doesn’t work on the website. Anyone else having this issue? Any tips to solve?? Thanks!
It took me two hours last night to download 2 FB tickets & 1 parking pass, 2 WBB tickets + Johnny's passes, and 3 MBB tickets + Johnny's passes. I'm good through Monday now, but it seems like a LOT of effort and a very slow moving process.
 

Clonedogg

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I assume she has a smart phone? Have her log into Cyclones.com on her phone through a web browser. Go to tickets and log in to her account (or your account). Then you can access the tickets and add them to your 'wallet'.
Thanks I thought I was there with this suggestion but the wallet has some error accessing her account, maybe her phone is just too old