The environment is bad compared to Hilton almost anywhere. People say WFA is bad and I don't disagree when compared to Hilton but if you grade it compared to most arenas it is really nice. Compared to the United Center since we were just there it is much better. First of the location is infinitely better. Then once you get inside the concessions and concourses are pretty equal. United Center is nicer because they are wider but the food seems better at WFA. Then when you talk about the actual seats it isn't close imo. The views are pretty equal but the quality of stuff isn't great. The video system is pretty poor.We went to the NCAA tourney and the teams were awesome but the environment was stale. Been to the Big 4 and the environment is still stale. I've been to dozens and dozens of NBA games and almost every one is more stale than Hilton. At WFA the end and corner seats seem really far from the court because it's a multi-purpose venue.
The building is nice of course but the environment is not. Not sure how you can deny that.
People can complain about the big generic arena types as much as they want, but they aren't comparable to on campus arenas. They have different purposes.