Coaches often treat officials as though they are not human. TJ treats them like real people, and trust me they appreciate it. He keeps it real.
This could not be more true. Those guys/gals don't get paid much, often times have 2 jobs, have to travel, take all the **** in the world from both fans and coaches, and get literally no appreciation for what they do. It's like being a teacher.
That's why I give them some grace for missing things. It's easy to have a perspective from the stands or on TV, it's a whole different thing to be at the same height as the players, having people in front of where a foul may have happened, or get too quick to blow a whistle on what you assume will be a foul. A truly thankless job.
TJ treating them like the humans they are goes a LONG ways over the years as you often get the same refs over and over again.