I've probably been to KC 50 times in my life but for some strange reason, never checked out Boulevard. The last time we were in KC (pre pandemic), we checked it out and the place was great. If you like Farmhouse ales, Tank 7 is top notch along with the Rye on Rye.
It sounds like they have a lot of issues but hopefully that changes and they continue making decent beer. It's funny how once a brewer becomes a certain size, they seem to become hated. Surly, Stone, Founders, Toppling, etc. have all had a lot of bad press. Although TG seems to have had a jerk owner since day one.
Yeah, he's pretty terrible. Their brewer is a pretty solid dude, but the owner is a piece of work. Last I heard, he wasn't even around NE IA anymore. Moved out to Wyoming or something and pretty much had a team in place to run things. Probably for the best.