FYI - Screen shots will no longer work for ticket entry at games
- Thread starter jdcyclone19
- Start date
I’m also having difficulty adding to my apple wallet. I have 7 tickets. 2 added just fine. The other 5 and parking pass don’t do anything when I click add to wallet. I’ve logged out/in, closed apps, shut off phone, etc multiple times with no change. I’ve emailed the athletic office to see if there’s been any issues with that and received no response. I’ve done this in the past with no issues as well. Worried this is going to be a problem now.
Edit: And now it is working. No idea what changed to make it work this time.
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Go to Settings and Search "NFC". My comes back with No Results. I've also googled my phone model and confirmed it lacks that feature.
Well, that's good to know. I'll be persistent and keep trying. Apparently this is a Ticketmaster problem across the board. A quick google search found that it's been going on for a few months with people not being able to transfer concert tickets from Ticketmaster to their apple wallet. Same issue, it wants a Face ID. Also, it appears that Ticketmaster is working on doing away with tickets and going straight to Face ID at the venue. I wonder if someone inadvertently launched into the production app
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I started on the ISU app. My ticket doesn't show up in Ticketmaster. I should add that my ticket was transferred to me from a buddy that I sit with, so it's in the ISU app
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Yep, good luck. Ticket master had a old # linked to my account, ticket office sorted it thru for me. I think I'll be just fine week of game going through cyclones.com
I can see my tickets in the app with the barcode but I didn’t know if I was supposed to leave it there or download it.
For game day you will want it in your wallet. Unless you have better luck with Internet than most at ISU on game day.
Ticketmaster has way too much of a monopoly going for tickets.
I am old. I do not use technology to pay bills and etc. I have no idea what a Google wallet is because i have a real wallet with money in it and everything. I have been a season tickets holder for a number of years. I have emailed the Cyclone ticket office twice with my concerns. The irony is the same ticket office which expects me to 'learn' all this new technology stuff to access their product which I have already paid for in advance obviously doesn't know how to reply to an email.
The old saying is 'adapt or die' well my Cyclone football attendance will be dead in the future. I am the customer and this new expectation is not worth the effort.
"Old" is a mindset. Can't imagine a career that didn't change in the last 50 years. You change or get left behind. I'll give you the benefit that you did. I bet I'm older than you and I find these conversations amusing. If they were on the sui forum people would be calling them stupid and the technically advanced ISU people wouldn't have a problem. I'm happy with the ticket technology.
Social media otoh is the worst virus ever to hit.
I would be careful "betting" on anything ISU related. As for technology, yes I am in favor when it is a tool to make a job easier or to benefit the customer/consumer. I see neither in this case. I much prefer the printed tickets of 10 years ago and would pay extra for them. I am not a big donor. My daughter was a cheerleader at Iowa State and I probably do $15-20k a year in business with Iowa State. But my business is done with a handshake and not a technical ticket. As for being "old" it is on terms where I am able to be selective in the business I do and the activities I take part.
I just tried to transfer a General Parking permit and it won’t let me. Get a circle with line through it. It would let me transfer my season parking pass but I don’t want to do it that way
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