I agree with Chuck. I have moved with directv multiple times and have had good luck. I even moved across state lines. The one time I notified them early enough before the move that they sent me boxes to pack my stuff in. Then once I arrived at the new location, they went ahead and told me to ship the equipment back to them and they did a free upgrade of all my equipment. Other than the prices, I have had nothing but good luck with Directv.