Sorry to post this on here but today I had yet another thing we had to fix on our suburban that FYI cost $70k when we bought it . It has 97,000 miles on it and in the last few years and of course it started almost as the warranty expired on it . So far we have replaced the antenna which (cost $450), the evap twice ($500), front shocks ($2,200) , a/c pump ($750) , fixed trim around windows ($250) , and now the condenser that’s under the dash that is going to cost us $1,800. So that’s a total of so that’s nearly $6,000 we’ve spent over your general maintenance on the car . So I called GM to see how they felt about such a high dollar car having major issues and major quality issues and I’ve owned 10 total GM vehicles in my life and they pretty much said tough crap sorry but not sorry. So I asked the person so you don’t care if I go trade my 2018 Chevy crew cab truck and our 2015 Chevy suburban Ltz and two different people that are suppose to be customer service quality management said they pretty much care less the only way they would help me is if it was under warranty. You hear about this cancel culture and no wonder people are like that no one will stand behind what they sell. It’s either you get lucky and you have no issues or you just dismiss the people that do.
Has anyone else had these same issues with the newer suburban’s and what did you do ? From reading on the internet seems like a lot have had the same issues but I never saw anything other than most took it in the back side and paid to fix stuff.
Has anyone else had these same issues with the newer suburban’s and what did you do ? From reading on the internet seems like a lot have had the same issues but I never saw anything other than most took it in the back side and paid to fix stuff.