Get your stimulus check payment

cycloneworld

Facebook Knows All
SuperFanatic
SuperFanatic T2
Mar 20, 2006
30,097
22,434
113
Urbandale, IA
That seems to be the common theme. Which is fine-- I suppose they don't have my direct deposit information. What was troublesome is the "cannot determine your eligibility" language, which would seem to indicate they don't have the information they need to determine if you are entitled to a refund, which should not be the case.

I think we are in the same spot? Filed 2018 (owed money) but haven't filed 2019 yet - sounds like those are the people getting "cannot determine your eligibility"?
 

NorthCyd

Well-Known Member
SuperFanatic
SuperFanatic T2
Aug 22, 2011
21,167
35,736
113
I just get the "cannot determine your eligibilty status" and that's it. I didn't see an option to input more information.
Hmmm... can't help you there. That wasn't my experience. Not surprisingly it seems they are encountering problems. There must be something about some peoples taxes that are getting them flagged.
 

aeroclone

Well-Known Member
Oct 30, 2006
10,365
7,183
113
Correct. This is all based on 2018 returns because not everyone has filed 2019. They aren't going to use 2018 for some and 2019 for some. They're using 2018 for everyone.

This is not right. My payment included $500 for a kid who didn't exist in 2018. They should be using 2019 if you have filed. They will fall back to 2018 if you haven't.
 

Clonefan32

Well-Known Member
Nov 19, 2008
23,493
25,944
113
I think we are in the same spot? Filed 2018 (owed money) but haven't filed 2019 yet - sounds like those are the people getting "cannot determine your eligibility"?

Yep--filed and owed 2018, have not yet filed my 2019. If it's just a matter of getting my bank account information on file, fine. But the "cannot determine your eligibility" is where I'm confused. I'm eligible based on the guidance they put out.
 

cytor

Well-Known Member
SuperFanatic
SuperFanatic T2
Nov 20, 2011
8,135
12,996
113
Based on my annual taxes paid in, I think I funded about half of the people on this thread!
 
  • Like
Reactions: aauummm

IcSyU

Well-Known Member
Nov 27, 2007
28,298
6,961
113
Just for kicks I checked the status for my wife and me...I'm another cannot determine eligibility. Balance due in 2018. Refund in 2019 that I haven't filed yet. Oops.
 

cstrunk

Well-Known Member
Mar 21, 2006
14,453
4,866
113
38
Longview, TX
My stimulus was deposited in my bank account this morning. E-filed with TurboTax the last few years and have had direct deposit returns.

My money is going towards a new fence, so at least it will stay local.

I also noticed several bank websites that weren't working well today...
 

Farnsworth

Well-Known Member
Apr 11, 2006
17,368
5,864
113
Des Moines, IA
Here’s the timetable for the first mailed checks, per IRS documents seen by the Post:

  • Taxpayers with income up to $10,000: April 24

  • Taxpayers with income up to $20,000: May 1

  • Taxpayers with income up to $40,000: May 15
The rest of the checks will be issued by gradually increasing income increments each week. Households earning $198,000 who file jointly will get their reduced checks on Sept. 4. The last group of checks will be sent on Sept. 11 to those who didn’t have tax information on file and had to apply for checks, according to the Washington Post.

I don't think this is right. I know multiple people who have gotten their money and they make are making around 50k-70k a year.
 

Farnsworth

Well-Known Member
Apr 11, 2006
17,368
5,864
113
Des Moines, IA
I can't find this answer online, maybe someone here knows.

if you did direct deposit for refunds the past few years (I did through turbo tax) and that account has since been closed, what are they going to do? I feel like the government would drag their feet on sending it to you once they realize it's not a valid account.
 

BCoffClone125

Well-Known Member
SuperFanatic
SuperFanatic T2
May 19, 2010
1,233
1,362
113
Salt Lake City, UT
Tried to look on IRS website, typed my social security number in twice said it doesn't match. I exceeded my number of tries (2) try back in 24 hours

I'm also locked out for 24 hours. I got past the SSN screen but had issues when I had to enter my 2019 return and bank information. Said I'm eligible, but my "information entered didn't match their records."
 

CloneLawman

Well-Known Member
Apr 13, 2006
17,006
21,822
113
Wherever I go, there I am.
Yep--filed and owed 2018, have not yet filed my 2019. If it's just a matter of getting my bank account information on file, fine. But the "cannot determine your eligibility" is where I'm confused. I'm eligible based on the guidance they put out.
I'm in a similar position. My wife and I are in the phase-out range and will received reduced payments, but we are still entitled to something. I have a number of clients getting that "cannot determine your eligibility" message as well who are not in the phase-out range and who filed both 2018 and 2019 returns and clearly qualify.
 
  • Like
Reactions: Clonefan32

Brandon

Well-Known Member
Feb 6, 2014
6,942
7,805
113
I'm also locked out for 24 hours. I got past the SSN screen but had issues when I had to enter my 2019 return and bank information. Said I'm eligible, but my "information entered didn't match their records."
Just called the bank, mine is deposited
 

Help Support Us

Become a patron