2 pretty good travel stories here from Delta..... Delta CEO gives up seat for mom late to pick up daughter ....and they serve pizza too.... Delta hosts pizza party for grounded passengers | 11alive.com
Delta doing some good things...
- Thread starter shawn_200m
- Start date
Everything was going to **** at the Delta terminal in Detroit last week when that tropical storm hit Atlanta. I thought they did a great job with the people who were delayed. They kept bringing around the food and drink cart through the gates that were delayed offering them free food and drinks. Glad I wasn't affected, but it's nice to see an airline do more than just offer hollow apologies.
They were required to provide a bottle of water and a snack, they were not required to order hot pizzas for all of the passengers.
How so... I was delayed for over 5 hours with Frontier on Sunday night and didnt get ****? except a Big bill at the bar.
I have an application in to work for Delta, this just shows that I am picking the right company. Hopefully they pick me now!
Not true. The airlines are not responsible for Acts of God, such as weather. The Passenger Bill of Rights only provides that if the airline is delayed due to something in their control (late pilots, mechanical issues, etc) that they must feed passengers after 1.5 hour delay and they must provide hotel if overnight delay. But they don't bear the expense if weather delayed. So props to Delta!
I flew Delta one time. Never again. They decided that to save time they would put us onto a tram to transport us to our plane so it could be in line to take off. The tram was essentially a metal box that they parked on the tarmac in the August sun for over an hour with no air conditioning or windows that could open.