Multiple people brought in 2 at least the security folks were bright enough to not make that a problem. I actually brought in a 32 Oz water.
FYI - Screen shots will no longer work for ticket entry at games
- Thread starter jdcyclone19
- Start date
One thing I guess I didnt pay attention to...
Did they have anything up at the gates to tell people what to do to be prepared to enter? Obviously they plastered social media the last few weeks but that doesn't reach all of the intended audience.
And there is NO WAY they don't already have the postmortem done on what went wrong. Something to keep in mind when comparing to other facilities is JTS gets used 6 or 7 times a year. Most professional arenas get used SIGNIFICANTLY more than that and have a more well trained staff because it isn't a bunch of newbs.
Guessing it won't be popular but Jamie releasing that statement was awful. He blamed everybody instead of being a leader and taking the blame. "It was on fans for showing up too late (that may be true but even if it is shut up), our staff that we didn't train appropriately, and it being hot as hell.
Did they have anything up at the gates to tell people what to do to be prepared to enter? Obviously they plastered social media the last few weeks but that doesn't reach all of the intended audience.
And there is NO WAY they don't already have the postmortem done on what went wrong. Something to keep in mind when comparing to other facilities is JTS gets used 6 or 7 times a year. Most professional arenas get used SIGNIFICANTLY more than that and have a more well trained staff because it isn't a bunch of newbs.
Guessing it won't be popular but Jamie releasing that statement was awful. He blamed everybody instead of being a leader and taking the blame. "It was on fans for showing up too late (that may be true but even if it is shut up), our staff that we didn't train appropriately, and it being hot as hell.
Seems perhaps a fail on being sarcastic. Short answer, "AD- If you have a complaint take a number and get in line"/
Thermometer said 120 at field level, without index. What do you think the temp was a few rows up in stands packed with people?
Sure it was 94 degrees in the shade outside the stadium, but not in the sun in the stadium, surrounded by people.
Jamie your system f*cked up yesterday take the L man up and do better next wk.
If people want to go view your hot takes about Ticketmaster, they know where to find them. Until then, say hi to the rest of the freaks in the cave for me little guy.
And you would have been pretty much ok, I was near that time frame, probably 30ish people ahead of me and it took a solid 10 probably 15 minutes to process them.
When it works it is fine but too many glitches yesterday. My ticket in the Google wallet tapped correctly. But many other people's did not of both the android and apple varieties.
You replied to @ImJustKCClone and asked specifically “So help me understand here what is keeping you from getting into the stadium before 12:45 for a 1:05 kick?” She had already explained their path to the stadium.
So you have basically calling everyone here dumb for what they experienced...and were not even at the game to witness the problems.
Wow, maybe take a seat in the back and not comment on something you have no actual knowledge of. Instead of acting like you are better than everyone else.
I brought in 6 20 oz waters. They said nothing. I had a couple of kids with me though so maybe that helped. She didn’t seem to give two sh*ts though.
To be fair we brought extra too, many of which were drank waiting for 45min+ to get in.
But it was a dumb rule to make on day that hot.
You’ve stepped into it now. No, you jumped head first without a parachute.
Out by the street NW side of N enterance there were some girls with clipboards who were available to help but they were not advertised unless a 8 by 11 sheet of paper saying ticket questions here counts. They were cute enough though. Most people never noticed them though.
Just an FYI, there were people using legitimate paper tickets yesterday. I don’t know about the scalpers’ tickets specifically, but my wife received two paper tickets from her work, and they scanned just fine. I’m sure if anyone really wants paper tickets for next game that they would be able to contact the ticket office and get that lined up.
So what.. it worked somewhere else. You have no idea what the difference was at Jack Trice, Either way it did not work.
You werent there to know, just quit.
Not that I saw, and also there was no way to see how/where we would actually scan. Because there were so many people in the throng, I was fearful there would be specific lines and we would not be in a line when we got there.
IMO they underplayed somewhat how different this would be. The initial messaging was all about how you can't screenshot tickets anymore, and since I never did that and have never had problems using the wallet, I mostly ignored all that. It wasn't until later that I saw something about kiosks and NFC and realized I needed to learn more.
So if you were a person who screenshotted before, you had to learn how to use your wallet, AND had to learn NFC, AND had to figure out how to navigate the kiosks. That's a lot, and they could have done more to prepare people. I found the FAQ to be a little inadequate.
Legit paper tickets from yesterday
