Restaurants in Ames.

JP4CY

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Whatcha smokin' is great, buy holy **** have their prices gone through the roof on some items. I called last night to place an order for there beef rib special (usually $29 for a dinner..expensive but an occasional treat) and was told that they are now "market price" so it would be $45. Ok, cool, cancel that and I'll just get some pork ribs. $12 per quarter rack...48 freaking dollars for a full rack!

I canceled my order all together and got cornbred. Love Whatcha Smokin', but their popularity seems to be leading to some price gouging. They seem the be the only BBQ restaurant who's "market prices" have gone completely through the roof.
48 bucks for a rack of ribs? Yikes.
 
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2speedy1

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How can the accurately gauge the amount of people and food needed? I have been plenty of times and they are out of something. Big deal order something else.
With experience they should be able to know fairly close how much they will sell on a given day. Not run out 5 hours before close.

I would order something else but they had run out of everything on the menu except for 1 item, before 5pm. I mean if they had run out of 1 item by then, that is no big deal, they but they had run out of the entire menu except for 1 item. That is just poor planning, if they cant estimate better than that they are doing a poor job.
 
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3TrueFans

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I tried to go to Whatcha Smokin one time, everyone said it was so good but go early because they run out of food. We got there at 4:40pm. Waited for a seat until 5pm. When seated they told us they were out of all items on menu except 1. I said how can a restaurant run when they sell out of any menu items, let alone basically the entire menu before dinner time even arrives? I was told by the staff, "well you need to come early." I asked Earlier than 5pm? For Dinner? Their excuse was they smoke everything fresh each day and when they run out they run out. We left and went to Hickory Park.

Poor management. If a place cant gauge their quantities better than that, that they run out of food 4+ hours before close and before even the dinner hour, then they need someone else doing the management. Its one thing to run out of 1 thing or even 2. And run out of more as you approach closing time, but it was obvious they always run out early in the day and that day was just business as usual. So if you want to actually get food you have to go for lunch, and their is no point in them being open most times for dinner. Either that or they need to have adequate meats available.

Maybe they have done better since or have better days, but everyone I talk to says you have to go really early otherwise they run out. I dont plan to go back unless I go for lunch, which I doubt.
Go earlier
 

JP4CY

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With experience they should be able to know fairly close how much they will sell on a given day. Not run out 5 hours before close.

I would order something else but they had run out of everything on the menu except for 1 item, before 5pm. I mean if they had run out of 1 item by then, that is no big deal, they but they had run out of the entire menu except for 1 item. That is just poor planning, if they cant estimate better than that they are doing a poor job.
Or they might have smoker space issues, supplier issues, staff issues, or are just content with their method.
 

IcSyU

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With experience they should be able to know fairly close how much they will sell on a given day. Not run out 5 hours before close.

I would order something else but they had run out of everything on the menu except for 1 item, before 5pm. I mean if they had run out of 1 item by then, that is no big deal, they but they had run out of the entire menu except for 1 item. That is just poor planning, if they cant estimate better than that they are doing a poor job.
All it takes is one large party to **** everything up for restaurants that use that method.

Or something like a catering engagement.
 

Agclone91

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Or they might have smoker space issues, supplier issues, staff issues, or are just content with their method.
I believe they are just content with this method. They have been selling out of stuff like that as long as I have been going there. It ensures they have no waste at the end of the day. All of their advertising State specifically on it to come early because they run out.
 

2speedy1

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Jan 4, 2014
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Go earlier
Sorry I dont eat dinner at 3pm.

And from what I have been told, that might not even be early enough. So not even sure what the point of being open for dinner is if they have no food left by then most days anyway.
 

JP4CY

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Sorry I dont eat dinner at 3pm.

And from what I have been told, that might not even be early enough. So not even sure what the point of being open for dinner is if they have no food left by then most days anyway.
I'm sure they have food left, just not the smoked meats.
I've had the tenderloin there, it's great.
 

2speedy1

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I'm sure they have food left, just not the smoked meats.
I've had the tenderloin there, it's great.
I guess I go to a BBQ place to eat BBQ. They just probably wont get my business. Unless I decide to go for lunch sometime.

But even then they have pretty much turned me off from their place and style of management, and if their prices are as high as reported here, I will most likely go somewhere else.

Im sure they are doing well, with their business plan, but they could do better if they had a better process.

But they could have issues if they price gouge people right now.
 

Agclone91

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Feb 5, 2011
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I tried to go to Whatcha Smokin one time, everyone said it was so good but go early because they run out of food. We got there at 4:40pm. Waited for a seat until 5pm. When seated they told us they were out of all items on menu except 1. I said how can a restaurant run when they sell out of any menu items, let alone basically the entire menu before dinner time even arrives? I was told by the staff, "well you need to come early." I asked Earlier than 5pm? For Dinner? Their excuse was they smoke everything fresh each day and when they run out they run out. We left and went to Hickory Park.

Poor management. If a place cant gauge their quantities better than that, that they run out of food 4+ hours before close and before even the dinner hour, then they need someone else doing the management. Its one thing to run out of 1 thing or even 2. And run out of more as you approach closing time, but it was obvious they always run out early in the day and that day was just business as usual. So if you want to actually get food you have to go for lunch, and their is no point in them being open most times for dinner. Either that or they need to have adequate meats available.

Maybe they have done better since or have better days, but everyone I talk to says you have to go really early otherwise they run out. I dont plan to go back unless I go for lunch, which I doubt.
One MAJOR distinction that you're missing is that everything at Whatcha Smokin' is smoked fresh daily. Hickory Park smokes a couple of days a week and refrigerates and reheats. Much easier to cook a ton ahead of time than estimate daily how much you're going to need.
 
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3TrueFans

Just a Happily Married Man
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I guess I go to a BBQ place to eat BBQ. They just probably wont get my business. Unless I decide to go for lunch sometime.

But even then they have pretty much turned me off from their place and style of management, and if their prices are as high as reported here, I will most likely go somewhere else.

Im sure they are doing well, with their business plan, but they could do better if they had a better process.

But they could have issues if they price gouge people right now.
You tried to go one time? Do you write off every restaurant if they’re out of something you want one time?
 

Cyrealist

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Most restaurants now have really poor service and mediocre food at high prices. I'd rather just eat at home. Better food, cheaper and rather than sitting in a restaurant for an hour and a half waiting, I can just cook my own.
 
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JP4CY

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Most restaurants now have really poor service and mediocre food at high prices. I'd rather just eat at home. Better food, cheaper and rather than sitting in a restaurant for an hour and a half waiting, I can just cook my own.
An hour and a half waiting?

If COVID taught me anything, it's to go out for dinner and drinks more often.
 

bozclone

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Staffing issues are real problems for many of these restaurants. I try to be more sympathetic to their situation than I would have been 3 years ago. Running out of BBQ at a BBQ restaurant at 5pm does seem to be poor planning, however, unless there was some special cause..
 

alarson

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All it takes is one large party to **** everything up for restaurants that use that method.

Or something like a catering engagement.

That being said, some places never figure it out.

Chicken Heat in DSM came to mind for that. Enough times getting there during their posted hours to find them already 'sold out' made me give up on them. Understood it right after they opened up their truck as they were still figuring out the business, but they never really got it ironed out. Maybe their new physical location is better.
 

3TrueFans

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Staffing issues are real problems for many of these restaurants. I try to be more sympathetic to their situation than I would have been 3 years ago. Running out of BBQ at a BBQ restaurant at 5pm does seem to be poor planning, however, unless there was some special cause..
The special case was they didn't make enough BBQ that day. I'm sure if it was anything more than a rare occurrence it wouldn't be so highly rated and reviewed, especially considering it's in the middle of nowhere.
 

SCNCY

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If your a restaurant and you sell out of all your product, that’s pretty dam good. Lower food waste and able to capture more profit as the food was sold. I think the owners of this bbq place are probably happy with how their selling all their food while loosing no money in food waste.

It’s possible that they may want to get a larger smoker, but the space just doesn’t accommodate for anything bigger than what they already have. And they may not have enough money to expand to a larger place yet.