This is my third year with HR block. Online. After 3 decades I feel really comfortable/confident doing it my self. Standard deduction, some IRA to Roth IRA confusion every year because I just started converting 3 years ago. But after looking at last years entries it come back in a day or two. I used tax act for 6-7 yearsr then they changed the look and feel and I really got confused. Entered everything on HR block and it came out correct, then I paid and filed. Never looked back. Before Tax Act I used a software that was based out of Cedar Rapids, Parson Technology? Dont remember what the software was called.
I misspoke up above when I said I used Tax Act. I used them a number of years ago but like you said, I stopped because the interface got weird and a lot less straight forward. I actually used Tax Hawk this year but also filled everything out on Turbo Tax to verify. I had the same refunds for both fed and state but TurboTax was 80 bucks and Tax Hawk was 15.